To be honest, writing another story about a blind passenger makes me somewhat nervous. The last incident seems to have resulted in some disciplinary action against the driver involved, though I'm not clear on what the discipline entailed. But knowing that public attention like this can bring about effective and impactful change is reassuring.

Now I've heard about an incident stemming from that situation. Again, a driver at a temporary bus stop loudly scolded a blind passenger. According to what was relayed to me: "This afternoon I was trying to take the bus to Fudan MRT Station, and as soon as I got on, the driver chewed me out. The tone was really unpleasant too. But I still want to thank you for speaking up for us blind passengers, because many of us have filed complaints before with no change whatsoever."

An unhappy driver carrying a blind passenger actually scolded him in front of all the other passengers. "He didn't hear the driver asking him to board because he was wearing earphones that day, and the driver insists there's video evidence. But that day, plenty of people passed by the blind passenger, and not a single person told him that a driver was asking him to get on."

The passenger had explained that the earphones were playing Taipei's bus stop announcement voice guidance, yet the driver's dashcam footage somehow twisted it into listening to music… It's not just blind passengers at temporary stops facing this problem. Blind passengers in other areas have experienced similar situations too. For example, some drivers refuse to pick up blind passengers because they take too long to board or exit. Some drivers don't wait for blind passengers to steady themselves before starting the vehicle, nearly causing them to fall. Even when sighted people help flag down a bus, some drivers won't stop—they'll speed right past. "Though there are many good drivers, there are still plenty who are extremely unfriendly to blind passengers."

These situations aren't targeting specific people or things. It's just that in this society filled with coldness and mutual suspicion, is it really so difficult to wait a little longer, show a little more care, and give a little more?

Blind passengers say that waiting for the bus is like gambling with probability—betting on whether they'll encounter a friendlier bus driver who speaks clearly to ask if they want to board, or who even holds their hand when they reach their destination and guides them to the crosswalk. (Of course, this isn't their obligation—it just comes from genuine kindness.) But if they encounter an unfriendly driver, they might even be refused service. That's how it's always been.

I believe there must be conscientious drivers and helpful people around. We shouldn't condemn everyone with a single brushstroke. But these incidents keep happening one after another. Is there really no way to solve this?

You can choose to be this kind of person:

【"What are you yelling about?" Blind passenger injured by bus door, driver curses in anger】

https://news.tvbs.com.tw/local/658379

Or you can choose to be:

【Conscientious Driver! Helps Blind Person Cross Street, Passengers Applaud】

http://m.ltn.com.tw/news/life/breakingnews/1495560

What you say and what you do determines who you are.